Payment Q&A
Q1: How do I pay?
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We accept the following payment methods:
Note 1: Users with billing address in Taiwan cannot use PayPal, due to local policy restriction. |
Q2: Can I use PayPal without a PayPal account?
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After entering the PayPal payment page, there are two options to choose.
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Q3: How do I go back to this website when directed to ECPay payment page?
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You can simply use browser's "back" button on the top left of the browser to go back to this website. |
Q4: What is a credit card 3D certification?
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"3D Certification" Services use the global universal payment mechanism "3-D Secure" technology as a global verification technology. The use of advanced encryption technology to prevent unauthorized access to the cardholder's confidential data, and then avoid the relevant personal data intercepted by others, to further protect the integrity and confidentiality of data in the transmission process. The service is being launched by Visa, MasterCard and JCB International to provide a safer network transaction environment for cardholders. You need to enter a 3D authentication password when you shop online, to complete the transaction, which give you more security and protection. "3D Certification (credit card password), is a set of credit card password which the cardholder applied to the card issuing bank. When using credit card to do transactions on the network, you need to enter this credit card's password. The card issuing bank will do on-line confirmation of cards with the correct password before issuing deduction. This can greatly reduce the card lost on the online theft of the risk, which is a more secure online credit card mechanism. This service is free of charge and does not require any software to be installed. Just ask the issuer to set up a set of password (banks can not share 3D passwords, you need to apply independently for each card). If you are unsure whether your credit card has open 3D certification services, or forget your 3D authentication password, please contact your credit card issuing bank. If your card issuer has provided a dynamic password service, as long as you have a mobile phone number in the card issuing agency, you do not have to register the action, the card issuer will automatically send a verification code through SMS, when you perform online transaction. We strongly recommend you to use it, one extra layer of certification means an extra layer of protection! |
Q5: What is the reason for credit card authorization failure?
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Authorization failure may occur for the following reasons:
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Q6: Will bank take out the money if credit card authorization fails?
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If authorization fails, it means the payment company did not receive the authorization code for the order, and your bank will not be able to process the deduction. The order status is also invalid, and no money will be taken out. |
Q7: Is my payment on the internet safe?
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We use third-party payment websites to provide secure trading services, being able to authenticate sellers and ensure buyer privacy and shopping security. All web sites use SSL (Secure Socket Layer) encryption, protect your information transfer across the network, such as credit card numbers, accounts, passwords and other personal information. It means the following:
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